Refund Policy.
Returns
Your first Beddie. 100 nights to get comfortable.
You can’t know how bedding feels from a photo. So sleep on it. Wash it. Make yourself at home.
If you don’t love how it feels, contact us within 100 days of delivery to arrange a return. We’ll refund the price you paid for the bedding you return—even after washing.
Available on your first bedding order. Return postage is at your cost; original delivery charges aren’t refunded. Covers comfort and quality only. Colour, print and size changes follow our unopened returns policy. Your Australian Consumer Law rights remain unaffected.
- Clean and in good condition. Returned bedding must be freshly washed and in good condition: no stains, damage, pet hair or odours. We inspect every return before refunding, and can’t refund bedding that comes back soiled or damaged.
- Bedding for one bed. Covers bedding for one bed: one fitted sheet, one flat sheet, one quilt cover and the pillowcases you ordered with them. Extra sets on the same order follow our unopened returns policy.
- One claim per household. The 100 nights can be used once per household.
- Personal use. For personal household use. Not available for trade, styling, staging, photography or short-stay accommodation orders.
Unopened returns: colour, print and size. For a change of colour, print or size, contact us within 14 days of receiving your order. Keep the bedding unopened, unused and unwashed, in its original packaging with tags intact. Refunds exclude shipping costs. Product cannot be returned under this policy if opened from bag. (Unless faulty, then it's a free return - details below).
Email at hello@beddie.com.au stating item details and whether you would like a refund or exchange.
Please allow 3–5 business days for your return to be processed once it arrives back to our warehouse.
Faulty Items
Our quality control is very strict, but sometimes things can slip past, so, if in the unlikely event that your item is faulty, we will email you a return post label at no cost to you.
Please contact us as soon as you inspect the items after delivery and let us know the details - order number, description of issue and a few pics if possible. Email us at hello@beddie.com.au.
Need more info?
Shipping & Returns