Shipping & returns
Free Australian shipping over $135. 100 nights to get comfortable on your first Beddie order.
We offer complimentary delivery for all Australian orders over $135. For orders under $135, standard shipping is $12 for one or two pillowcase products and $18 for sheets, quilt covers and other bedding.
Orders are processed as quickly as possible, generally within 1–2 business days of order placement but can be a little longer during busy times such as online sales and new collection arrivals.
It will typically take approximately 2–5 business days to receive your order once it has left our warehouse. However, orders to the west coast of Australia and rural/regional destinations can take up to 11 days.
We will provide you with a tracking number once your order has been dispatched. We recommend shipping to a location where someone will be present to sign for your order, such as a work address.
If this is not possible please leave instructions during checkout giving authority to leave without a signature. This will be at your own risk.
Please note that during holiday or promotional periods, dispatch times may be slightly delayed.
Your first Beddie. 100 nights to get comfortable.
You can’t know how bedding feels from a photo. So sleep on it. Wash it. Make yourself at home.
If you don’t love how it feels, contact us within 100 days of delivery to arrange a return. We’ll refund the price you paid for the bedding you return—even after washing.
Available on your first bedding order. Return postage is at your cost; original delivery charges aren’t refunded. Covers comfort and quality only. Colour, print and size changes follow our unopened returns policy. Your Australian Consumer Law rights remain unaffected.
- Clean and in good condition. Returned bedding must be freshly washed and in good condition: no stains, damage, pet hair or odours. We inspect every return before refunding, and can’t refund bedding that comes back soiled or damaged.
- Bedding for one bed. Covers bedding for one bed: one fitted sheet, one flat sheet, one quilt cover and the pillowcases you ordered with them. Extra sets on the same order follow our unopened returns policy.
- One claim per household. The 100 nights can be used once per household.
- Personal use. For personal household use. Not available for trade, styling, staging, photography or short-stay accommodation orders.
For a change of colour, print or size, contact us within 14 days of receiving your order. Keep the bedding unopened, unused and unwashed, in its original packaging with tags intact. Refunds exclude shipping costs. Faulty items are a free return.
Your drawstring bag is made from the same fabric and colour as your bedding, so you can check the colour, print and fabric feel before opening. For change-of-mind returns, keep the bedding unopened in its bag.
Email hello@beddie.com.au with your order number and the items you would like to return. Tell us whether it is a 100-night comfort return or an unopened return, and whether you would like a refund or exchange.
Please allow 3–5 business days for your return to be processed once it arrives back to our warehouse.
Our quality control is very strict, but sometimes things can slip past, so, if in the unlikely event that your item is faulty, we will email you a return post label at no cost to you.
Please contact us as soon as you inspect the items after delivery and let us know the details: order number, description of issue and a few pics if possible. Email us at hello@beddie.com.au.
Still have questions?
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